Lena Wiberg

Solving problems one question at a time

Delivering fast and slow - Ethics of quality
Telerummet, Tuesday 10:10 - 11:00

Daily, we are pushing the boundaries of how fast we can deliver software. Constantly running on a knife’s edge between great success and horrible failure.

Delivering something new, better, faster than our competition can mean incredible payoff and we are constantly being asked to cut costs and deliver more, faster, cheaper. But then suddenly, you fall off the other side of the edge and wake up to 189 dead in a plane crash or having to take down and redesign your entire banking service because the architecture didn’t hold up to the load. It probably wasn’t your decision to push that to production but one can imagine that a long chain of people have to have made a number of small (or huge) decisions that led up to that result.

So, where do we draw the line? Do we let that potential risk slip by even if we know it might potentially cause someone to lose time, money, or even health? What are we, as individuals, responsible for and how much can we hide behind the chain of command?

We will explore the ethics of software development, focusing on quality in general and testing in particular. We will look at what costs the context switching between solving a problem and finding the gaps in the solution will add to software development and why testing is so much more than automation and scripts.

We will look at some interesting bugs and loopholes to discuss what can be learned from them and how to make sure that at the end of the day, we will sleep soundly, knowing we made our choices not because they were easy but because we believe them to be right.

Lena Wiberg

Lena has been in the IT-industry since 1999 when she got her first job as a developer. Testing and requirements have always been a part of her job but in 2009 she decided to take the step into testing full-time and she has never looked back since. Lena has worked as a single tester, test lead, test manager, senior test manager and nowadays she is team manager for the QA division at AFA Insurance. She is also involved with the software testing education in Sweden, both as chairman for one of the schools and by mentoring interns to give them the best internship possible.

Lena lives in a big house filled with gaming stuff, books, sewing machines and fabric. Gaming is a big thing for everyone in the family and something she loves talking about. Biggest achievement: the Dance Dance Revolution-machine taking up half of her living room-space.